XCLLNC Shipping Policy
Effective Date: 1/1/25
At XCLLNC, we value our customers and aim to provide a seamless shopping experience. Below is our shipping policy regarding the processing and delivery of your orders.
1. Shipping Options
Same-Day Shipping: Available for orders placed on pre-made garments before 4 PM EST.
Next-Day Shipping: Available for orders placed after the same-day shipping cut-off time or for any orders placed during the weekend or public holidays.
2. Processing Time
- All orders are processed within 24 hours.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Rates
- Shipping rates vary depending on the destination and the shipping option selected at checkout.
Free shipping offers may apply to certain promotions and will be highlighted during checkout.
4. Tracking Your Order
After your order has shipped, you will receive a confirmation email with tracking information to monitor the delivery status.
5. Issues with Delivery
- If you experience any issues with your order’s delivery, please contact our customer service team at [insert contact information] for assistance.